When AppBeat monitoring system sends SMS notification on the users mobile phone, they receive the message identified by alphanumeric sender AppBeat instead of phone number.
Unfortunately, alphanumeric sender feature is not fully supported by some countries / mobile operators (please see list below). If you need SMS notification functionality and you are not sure if your mobile phone number will be supported by AppBeat, please test it with our free trial plan or contact us and we will try to send you a test message.
If your mobile phone number is affected by this you will have to choose different notification channel: email, HipChat, OpsGenie, PagerDuty, Pushover, Slack, StatusPage or custom webhook.
|Countries with partial or without alphanumeric sender ID support|
List source: Nexmo